Job Description
Join Urban Oasis Hospitality as a Part-Time Evening Customer Service Associate and become the heartbeat of our premium downtown Chicago experience! We're seeking enthusiastic individuals to deliver exceptional guest service during our vibrant evening hours. This role offers flexible scheduling perfect for students, career-changers, or anyone seeking work-life balance. Enjoy competitive pay, complimentary parking, and opportunities for advancement in a supportive team environment.
What We Offer:
- Competitive hourly wage with performance-based incentives
- Complimentary employee meals and discounts on services
- Free downtown parking and accessible public transit options
- Comprehensive training and career development programs
- Inclusive culture with regular team-building events
Responsibilities
- Deliver exceptional customer service during evening hours (4 PM - 11 PM)
- Manage guest inquiries, bookings, and check-in/check-out processes
- Maintain pristine facility appearance and operational standards
- Collaborate with cross-functional teams to resolve guest issues
- Process payments accurately and maintain transaction records
- Contribute to inventory management and supply organization
- Support evening events and special guest requests
- Adhere to all safety protocols and company procedures
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Availability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency with point-of-sale systems
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset
- Valid Illinois driver's license (if driving required)