Job Description
Join Our Team in Virginia – Urgently Hiring!
Are you seeking a part-time opportunity that offers flexibility and growth? Horizon Support Solutions is currently looking for motivated Entry Level Representatives to join our dynamic team. We pride ourselves on providing exceptional service and offer a supportive environment for professionals ready to start their career.
Why Apply?
- Flexible Schedule: Choose your hours to fit your lifestyle.
- Remote Work: Work from the comfort of your home in Virginia.
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- No Experience Required: We provide comprehensive training.
Take the next step in your career today by applying for this exciting position.
Responsibilities
- Manage incoming customer inquiries via phone and email with a professional and courteous tone.
- Resolve customer issues and answer questions regarding our products and services.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Assist in processing orders, returns, and exchanges efficiently.
- Collaborate with the team to improve overall customer satisfaction scores.
- Stay updated on company policies, procedures, and product knowledge.
- Adhere to all quality assurance standards and performance metrics.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Reliable high-speed internet connection and a quiet workspace.
- A positive attitude and a willingness to learn.
- Legal authorization to work in the United States.