Job Description
Are you looking for a flexible opportunity in the vibrant city of Raleigh? Raleigh Digital Solutions is currently seeking dedicated individuals for immediate part-time openings. We pride ourselves on a high-conversion work environment where your contributions matter immediately. Whether you are looking to supplement your income or seeking a steady part-time role, we offer the perfect blend of professional growth and work-life balance.
Why Join Us?
- Immediate Start: Onboarding begins as soon as this week.
- Flexible Hours: Choose shifts that fit your schedule.
- Competitive Pay: Earn $15.00 - $22.00 per hour based on experience.
We are looking for dynamic team members to help us deliver exceptional service to our growing client base.
Responsibilities
- Respond to customer inquiries via phone and email with a professional and friendly tone.
- Diagnose and troubleshoot technical issues to ensure high customer satisfaction.
- Update and maintain accurate records in our CRM database.
- Collaborate with the support team to resolve complex tickets efficiently.
- Handle incoming calls and resolve issues during peak operational hours.
- Assist in training new hires on company policies and standard operating procedures.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer operations.
- Ability to work independently and manage time effectively.
- Must be available for at least 15-25 hours per week.