Job Description
Join our award-winning team at Nexus Solutions Group! We're urgently hiring motivated individuals for flexible part-time roles in Tampa. Enjoy work-life balance with weekday/evening schedules while making a real impact. No nights or weekends required! Perfect for students, parents, or professionals seeking supplemental income. Comprehensive training provided, with opportunities for growth into full-time positions.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries with empathy and efficiency
- Update and maintain client records in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics while maintaining quality
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Proficient with Microsoft Office and web tools
- Flexible availability (15-25 hours/week)
- Ability to work independently and in teams
- Valid US work authorization