Job Description
Join FlexiWork Solutions and transform your free time into extra income! We're seeking energetic Part-Time Customer Specialists to deliver exceptional experiences while enjoying flexible schedules. Perfect for students, parents, or anyone seeking supplemental earnings without long-term commitments. Our supportive culture rewards initiative with competitive pay and rapid advancement opportunities.
Why Choose Us?
- Flexible shifts (evenings/weekends available)
- Weekly pay with direct deposit
- Free training and certification
- Employee discounts on partner services
Responsibilities
- Handle 20-25 customer inquiries daily via phone and digital channels
- Process transactions and resolve billing discrepancies
- Update customer profiles in CRM systems with 99% accuracy
- Collaborate with team to resolve complex escalations
- Document interactions using our proprietary software
- Contribute to process improvement initiatives
- Maintain 95% customer satisfaction score
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6 months customer service or retail experience
- Proficiency in Microsoft Office and CRM platforms
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Reliable transportation to our Charlotte hub
- Available 20+ hours weekly (evenings/weekends)