Job Description
Join Atlanta Connect Staffing as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly pay! We're seeking energetic professionals to deliver exceptional support to our diverse clientele. This role offers immediate start opportunities with competitive compensation and a supportive team environment. Perfect for students, gig workers, or those seeking supplemental income with consistent scheduling.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with efficiency
- Update customer records in CRM systems
- Collaborate with support teams to resolve complex cases
- Maintain detailed documentation of interactions
- Meet weekly performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with Microsoft Office and CRM tools
- Strong verbal and written communication skills
- Ability to work 20-25 hours weekly (flexible shifts)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Midtown office