Job Description
Join FlexiWork Solutions and enjoy the perfect work-life balance with our part-time customer service roles in Washington, NC! We're urgently seeking motivated individuals to join our dynamic team with weekly paychecks and fully flexible scheduling options. Whether you're a student, parent, or simply seeking supplemental income, this opportunity allows you to thrive professionally while maintaining control over your schedule.
As a key member of our customer experience team, you'll handle inquiries, resolve issues, and ensure client satisfaction through our digital platforms. No nights or weekends required – choose shifts that align with your lifestyle while earning competitive hourly pay. Comprehensive training provided.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing and service issues efficiently using CRM systems
- Process orders and maintain accurate transaction records
- Collaborate with team members to ensure seamless service delivery
- Identify opportunities to improve customer experience workflows
- Adhere to company policies and regulatory compliance standards
- Complete training modules to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer applications and CRM software
- Ability to work independently with minimal supervision
- Flexible availability during business hours (Mon-Fri 8am-6pm)
- Reliable transportation to our Washington office
- Positive attitude and commitment to exceptional service