Job Description
Join our dynamic team in Tampa! We're urgently seeking Part-Time Customer Service Specialists to deliver exceptional experiences to our growing client base. This is your opportunity to work with a forward-thinking company offering flexible schedules, competitive pay, and rapid onboarding.
As a key member of our client success team, you'll handle inquiries, resolve issues, and build lasting relationships—all while gaining valuable experience in a fast-paced environment. Perfect for students, career changers, or those seeking flexible work arrangements.
Why Apply Today?
• Immediate start dates available
• Paid training and career development
• Modern downtown Tampa location
• Team-oriented culture with growth potential
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve product/service issues using established protocols and CRM tools
- Process orders, returns, and exchanges while maintaining accuracy
- Collaborate with sales and support teams to ensure seamless customer journeys
- Document interactions and maintain detailed customer records
- Identify upsell opportunities to enhance client satisfaction
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work evenings/weekends (flexible scheduling)
- Positive attitude and team collaboration mindset
- Reliable transportation to downtown Tampa location
- Quick learner with attention to detail