Job Description
Join our dynamic team at Baltimore Community Services and make an immediate impact! We're urgently seeking compassionate Part-Time Customer Service Specialists to deliver exceptional support to our diverse community. This flexible role offers competitive compensation, growth opportunities, and the chance to work in a supportive environment where your contributions matter. Perfect for students, career changers, or those seeking work-life balance. Apply today and start making a difference!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve client inquiries efficiently with empathy and professionalism
- Update and maintain accurate client records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Assist with community outreach initiatives and event coordination
- Process transactions and handle confidential information securely
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or support experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Valid Maryland driver's license (if local travel required)
- Background check clearance