Job Description
Join our dynamic team at Coastal Support Solutions, where we're urgently hiring part-time Customer Service Specialists to deliver exceptional experiences to our clients in Virginia Beach. This is a fantastic opportunity to gain valuable experience in a supportive environment with flexible scheduling. We offer competitive pay, comprehensive training, and a chance to make a real impact. If you're passionate about helping others and thrive in fast-paced settings, we encourage you to apply immediately!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Process orders, returns, and transactions accurately
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong verbal/written communication skills
- Proficient with MS Office and CRM software
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset