Job Description
Join our dynamic team at Frontier Solutions Group as a Part-Time Customer Service Specialist! We're seeking friendly, detail-oriented professionals to deliver exceptional support to our clients. Enjoy flexible scheduling with weekly pay and a positive work environment. Perfect for students, parents, or anyone seeking supplemental income with consistent hours. Training provided!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Update customer records in CRM systems
- Collaborate with team to resolve complex cases
- Meet weekly performance metrics
- Maintain accurate documentation of interactions
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficient with Microsoft Office Suite
- Strong problem-solving skills
- Ability to work 20-25 hours weekly
- Clear verbal communication skills
- Reliable internet connection for remote shifts