Job Description
Join our dynamic team at Pacific Coast Solutions and enjoy the flexibility of part-time work with weekly pay! We're seeking a friendly Customer Service Representative to deliver exceptional experiences to our San Diego clients. This role offers competitive hourly wages, a supportive work environment, and the opportunity to grow your career while maintaining work-life balance. Perfect for students, professionals, or anyone seeking supplemental income with consistent weekly payouts.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately and efficiently using our CRM system
- Resolve customer concerns and escalate complex issues to supervisors
- Maintain detailed records of customer interactions and service requests
- Collaborate with team members to ensure seamless service delivery
- Contribute to a positive and inclusive workplace culture
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of customer service experience in retail or hospitality
- Strong communication skills and problem-solving abilities
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends and evenings
- Valid California driver's license (for occasional site visits)
- Positive attitude and commitment to exceptional service