Job Description
Join our dynamic healthcare team as a Part-Time Customer Service Specialist! We're urgently seeking compassionate professionals to deliver exceptional patient experiences in Philadelphia. This flexible role offers competitive pay, comprehensive training, and the opportunity to make a meaningful impact in our community. Perfect for students, career changers, or those seeking supplemental income. Apply now and start making a difference immediately!
Responsibilities
- Handle patient inquiries via phone, email, and in-person with empathy and professionalism
- Manage appointment scheduling and verify insurance coverage
- Update and maintain accurate patient records in our electronic health system
- Coordinate with medical teams to ensure seamless patient care transitions
- Resolve billing and payment concerns efficiently
- Assist with administrative tasks including data entry and filing
- Support patient intake processes during peak hours
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or healthcare experience
- Proficiency with Microsoft Office Suite and electronic health records
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge
- Reliable transportation and flexible weekday availability
- Background check and health screening required