Job Description
Join our dynamic team in Detroit as a Part-Time Customer Service Specialist and make an immediate impact! We're seeking passionate individuals to deliver exceptional service while supporting our community-focused initiatives. This flexible role offers competitive pay and the chance to develop valuable skills in a supportive environment.
Why Join Us?
- Immediate start opportunity
- Competitive hourly compensation
- Flexible scheduling (evenings/weekends)
- Comprehensive training provided
- Positive team culture
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless operations
- Uphold company standards for service excellence
- Support community outreach initiatives
- Adapt to changing priorities in a fast-paced setting
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible hours
- Proficiency with basic software systems
- Positive attitude and team player mentality
- Valid Michigan driver's license (if required for field visits)