Job Description
Immediate Part-Time Opportunity in Cleveland!
Cleveland Solutions Group is seeking a dynamic Customer Service Specialist to join our growing team. This flexible role offers competitive pay and immediate start for qualified candidates. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing and account issues efficiently
- Process transactions accurately using our POS system
- Maintain detailed customer records in CRM software
- Collaborate with team members to ensure seamless service delivery
- Uphold company standards for client satisfaction
- Assist with inventory management and merchandising tasks
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings/weekends
- Proficiency with basic office software
- High school diploma or equivalent
- Reliable transportation to Cleveland location
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods