Job Description
Join our dynamic team at Urban Logistics Hub as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional client experiences in our fast-paced warehouse environment. This immediate hire position offers flexible scheduling while playing a crucial role in our operations. If you thrive in collaborative settings and enjoy solving challenges, this is your opportunity to make an impact while growing your career in logistics.
Responsibilities
- Process customer orders and inquiries with precision and professionalism
- Manage inventory tracking and documentation systems
- Coordinate with warehouse teams to ensure timely order fulfillment
- Resolve customer issues through effective communication and problem-solving
- Maintain accurate transaction records in our digital platforms
- Assist with quality control checks and product inspections
- Support cross-functional teams during peak operational periods
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or warehouse experience
- Proficient with inventory management software (e.g., SAP, Oracle)
- Strong multitasking abilities with attention to detail
- Excellent verbal and written communication skills
- Ability to work flexible shifts including weekends
- Basic math skills for inventory reconciliation
- Valid California driver's license (for occasional deliveries)