Job Description
Join our award-winning healthcare team as a Part-Time Customer Service Specialist! We're urgently hiring compassionate professionals to deliver exceptional patient experiences with flexible scheduling options. Enjoy a supportive work environment, competitive pay, and the opportunity to make a real difference in your community. Immediate openings available with morning, afternoon, and evening shifts.
Why Work With Us?
- Premium benefits package including health insurance and retirement plans
- Ongoing professional development opportunities
- Recognition programs for top performers
- Collaborative team culture focused on growth
Responsibilities
- Manage patient inquiries via phone, email, and in-person with exceptional professionalism
- Schedule appointments and coordinate healthcare provider availabilityMaintain accurate patient records using our advanced EHR system
- Resolve billing and insurance inquiries efficiently
- Collaborate with clinical teams to ensure seamless patient care
- Process registrations and admission paperwork
- Support quality improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or healthcare experience
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office and EHR systems
- Ability to work flexible hours including evenings/weekends
- Strong problem-solving and multitasking abilities
- Compassionate approach to patient care