Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Oklahoma City! We're seeking energetic individuals with flexible schedules to join our immediate hire program. Enjoy a modern work environment with competitive pay, remote work options, and opportunities for growth. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start earning tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues using our proprietary support platform
- Document interactions in CRM system with 100% accuracy
- Collaborate with cross-functional teams to resolve complex cases
- Meet weekly performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Proficient in Microsoft Office and CRM software
- Flexible availability including evenings and weekends
- Reliable internet connection for remote work option