Job Description
Join our dynamic team at Milwaukee Community Services and make a meaningful impact in your local community! We're seeking passionate individuals to support our mission of enhancing urban living through innovative programs. This flexible part-time role offers competitive compensation and the opportunity to develop valuable skills while serving Milwaukee residents.
Our ideal candidate thrives in fast-paced environments, possesses exceptional communication abilities, and is committed to delivering outstanding service. Enjoy a supportive workplace culture with opportunities for growth and professional development.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage appointment scheduling and client inquiries with precision
- Maintain accurate client records using our CRM system
- Collaborate with cross-functional teams to resolve client issues
- Support community outreach initiatives and event coordination
- Process transactions and maintain financial records
- Contribute to continuous improvement of service processes
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and CRM platforms
- Exceptional written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible hours including weekends
- Valid Wisconsin driver's license (for occasional field visits)
- Bilingual English/Spanish proficiency preferred