Job Description
Join FlexiPay Solutions and enjoy weekly paychecks and a flexible schedule in Jacksonville, IL! We're urgently seeking energetic Part-Time Customer Service Specialists to deliver exceptional support while maintaining work-life balance. No nights or weekends required!
As a cornerstone of our client experience team, you'll handle inquiries with professionalism and efficiency. Our modern office offers collaborative spaces and state-of-the-art equipment. Perfect for students, parents, or anyone seeking supplemental income with predictable hours.
Why Choose Us? Weekly pay, free parking, paid training, and opportunities for advancement. Apply today to start earning next week!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95%+ satisfaction rate
- Process transactions and update CRM records accurately
- Collaborate with team to resolve escalated issues
- Meet weekly productivity targets while maintaining quality
- Participate in brief daily stand-ups and training sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work 20-25 hours weekly (flexible shifts available)
- Proficient with Microsoft Office and CRM systems
- Reliable transportation to Jacksonville office
- Positive attitude and team-oriented mindset