Job Description
Join FlexiWork Solutions and transform your free time into extra income! We're seeking energetic Part-Time Customer Service Specialists in Dallas to deliver exceptional experiences while earning competitive hourly rates. Perfect for students, parents, or anyone seeking flexible work-life balance. Enjoy modern facilities, comprehensive training, and a supportive team environment. Immediate openings available!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve billing issues and process orders using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain accurate customer records
- Identify upsell opportunities to enhance customer satisfaction
- Participate in weekly team training sessions
- Adhere to company compliance policies and security protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months of customer service or retail experience
- Strong verbal communication and problem-solving skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work evenings/weekends (20-25 hours/week)
- Positive attitude and adaptability in fast-paced environments
- Valid work authorization in the United States
- Basic math skills for transaction processing