Job Description
Are you looking for evening part time jobs in Orlando, FL? Apex Support Solutions is currently hiring enthusiastic individuals for our weekend shift team. If you want to earn extra cash while maintaining a flexible schedule, we want to hear from you.
We specialize in providing top-tier support services and are looking for people who take pride in helping others. Whether you are a student, a parent, or simply looking for a second job, our environment is designed to support your goals.
Why Choose Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Scheduling: Perfect for balancing work with your lifestyle.
- No Experience Required: We provide comprehensive training.
- Modern Environment: Work in a professional yet relaxed setting.
Don't miss out on this opportunity to boost your income. Apply today!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently during evening and weekend hours.
- Accurately document all customer interactions and transactions in our CRM system.
- Collaborate with the wider support team to ensure consistent service delivery.
- Identify opportunities to upsell products or services to existing customers.
- Maintain a high level of product knowledge to assist customers effectively.
Qualifications
- High school diploma or GED is required.
- Must be available to work evenings and weekends (rotating shifts).
- Basic computer literacy and proficiency with Microsoft Office.
- Strong verbal communication skills and a positive attitude.
- Ability to work independently with minimal supervision.
- Reliable internet connection is required for remote roles.