Job Description
Join Nexus Solutions Group as a Part-Time Remote Student Specialist and unlock flexible work opportunities designed for your academic schedule. We're seeking motivated students in Louisville, KY to deliver exceptional virtual support while gaining real-world experience. Enjoy competitive pay, full training, and the freedom to work from anywhere – perfect for balancing studies with income. Apply today and start your journey with a company that invests in student growth!
Responsibilities
- Provide responsive virtual customer support via chat, email, and phone
- Assist clients with technical troubleshooting and product inquiries
- Update and maintain client records in CRM systems
- Collaborate with cross-functional teams on projects
- Contribute to process improvement initiatives
- Participate in ongoing training programs
Qualifications
- Currently enrolled in a Louisville-area college or university
- Strong written and verbal communication skills
- Proficient with basic computer applications (Google Workspace, MS Office)
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection
- Previous customer service experience preferred
- Flexible availability including evenings and weekends