Job Description
Join our dynamic team at Omaha Service Solutions! We're urgently seeking motivated Evening Part-Time Customer Service Associates to deliver exceptional experiences to our valued clients. This flexible evening role offers the perfect opportunity for students, career-changers, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are recognized.
Why Work With Us?
• Flexible evening shifts (4:00 PM - 10:00 PM)
• Entry-level with growth opportunities
• Paid training and development
• Employee discounts and wellness programs
• Convenient Omaha location with free parking
Responsibilities
- Handle inbound customer inquiries via phone and digital channels with professionalism
- Resolve service issues efficiently and escalate complex matters appropriately
- Document interactions accurately in our CRM system
- Collaborate with team members to maintain service consistency
- Adhere to company protocols and security guidelines
- Participate in ongoing training sessions
- Contribute to team performance metrics
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and typing skills
- Strong communication and problem-solving abilities
- Ability to work independently and in a team setting
- Reliable transportation to Omaha location
- Positive attitude and customer-focused mindset
- Availability for 3-4 evening shifts weekly
- No prior experience required – we train!