Job Description
Join our vibrant Boston team as a Part-Time Customer Service Specialist! No experience required—we provide comprehensive training to launch your career in customer support. Perfect for students or career-changers seeking flexible hours in a dynamic environment. Enjoy competitive pay, growth opportunities, and a supportive culture at Urban Hub Solutions.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues
- Update customer records in CRM systems
- Collaborate with team members to improve service quality
- Process transactions and maintain accurate documentation
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Ability to work independently and in teams
- Flexible availability including weekends
- Positive attitude and problem-solving mindset
- No prior experience necessary