Job Description
Join Coastal Connect Solutions as a Part-Time Customer Service Specialist in vibrant Virginia Beach! We're seeking energetic individuals to deliver exceptional support to our coastal community. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Ideal for students, retirees, or anyone seeking work-life balance. Apply today and become part of Virginia Beach's premier service provider!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues using CRM systems
- Process orders and maintain accurate transaction records
- Collaborate with team members to ensure seamless customer experiences
- Identify opportunities to improve service quality
- Attend weekly training sessions on product updates
- Support seasonal promotional campaigns
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with Microsoft Office and CRM software
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends
- Basic knowledge of Virginia Beach tourism industry a plus