Job Description
Are you seeking a flexible schedule that works for you? We are looking for motivated individuals to join our growing team in Atlanta, Georgia as Part-Time Customer Service Representatives for our evening and weekend shifts.
We pride ourselves on providing exceptional support to our clients and creating a work environment where you can thrive. Whether you are a student, a parent, or simply looking for extra income, we have the perfect role for you.
Why Apply?
- Flexible Hours: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn between $18.00 - $24.00 per hour.
- Benefits: Medical, dental, and vision options available for full-time converts.
- Growth: Clear pathways for career advancement within the company.
Join us today and take the next step in your career!
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve complex customer issues with empathy and efficiency.
- Accurately document all interactions in our CRM systems.
- Collaborate with team leads to improve service protocols.
- Assist in training new hires during onboarding processes.
- Uphold company standards for quality assurance and compliance.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Proficiency with computer systems and Microsoft Office Suite.
- Ability to work evenings, weekends, and holidays as required.
- Self-motivated with a positive attitude and professional demeanor.