Job Description
Join our dynamic team at Nashville Community Services! We're urgently hiring passionate individuals for part-time customer service positions with flexible evening and weekend shifts. This is your opportunity to make a meaningful impact while enjoying a work-life balance that fits your schedule. Perfect for students, parents, or anyone seeking supplemental income. No experience? No problem! We provide comprehensive training and a supportive environment to help you thrive. Apply today and become part of Nashville's most trusted community service provider!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Handle inquiries, resolve complaints, and process transactions efficiently
- Maintain accurate customer records and documentation in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining a friendly, professional demeanor
- Assist with special weekend community outreach events as needed
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 10 PM) and weekends (Sat/Sun)
- Basic computer proficiency with Microsoft Office suite
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Nashville location
- Previous customer service experience preferred but not mandatory