Job Description
Are you looking for a rewarding career in Charlotte, NC?
Join Charlotte Connect, where we prioritize our team's work-life balance and financial stability. We are currently seeking a dynamic Part-Time Customer Service Representative to join our growing team in the heart of Uptown Charlotte. We offer a competitive hourly wage and guaranteed weekly pay, ensuring you get paid on time, every time.
Whether you are a student looking for flexible hours or an experienced professional seeking a side gig, this role offers the perfect opportunity to grow your career in a fast-paced environment.
Responsibilities
- Greet and assist customers with inquiries regarding products, services, and account information in a friendly and professional manner.
- Process sales transactions and returns accurately using point-of-sale (POS) systems.
- Resolve customer complaints and issues promptly to ensure high levels of customer satisfaction.
- Perform general store duties, including stocking shelves, organizing displays, and maintaining a clean work environment.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Answer phone calls and respond to emails regarding customer service inquiries.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is preferred but not required; we provide paid training.
- Strong communication skills with the ability to interact professionally with a diverse customer base.
- Basic computer literacy and ability to learn POS systems quickly.
- Reliable transportation and the ability to work flexible hours, including weekends and holidays.
- Must be 18 years of age or older.