Job Description
Are you searching for a flexible opportunity that fits your lifestyle? Horizon Support Solutions is looking for motivated individuals to join our team as Part-Time Customer Service Representatives in the heart of Wichita, KS.
We believe that the right attitude and work ethic are more important than a resume full of previous jobs. Whether you are a student, a parent, or simply looking to start a career in a supportive environment, we want to hear from you. This is an excellent chance to gain valuable experience while enjoying a balanced work-life schedule.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr).
- Flexible scheduling to accommodate your needs.
- No prior experience necessary—we provide on-the-job training.
- A supportive and inclusive company culture.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat in a professional and friendly manner.
- Resolve customer issues and complaints efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using our internal CRM software.
- Maintain and update customer records with precise details.
- Stay informed about company products and policies to provide accurate information.
- Collaborate with the team to identify areas for service improvement.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Reliable transportation to the Wichita office.
- A positive attitude and a willingness to learn new systems quickly.