Job Description
We are seeking a dynamic Part-Time Customer Service Representative to join our growing team in Columbus, OH. If you are looking for a role that fits around your schedule with evening and weekend availability, this is the perfect opportunity for you. We offer a supportive environment, competitive pay, and the chance to make a real impact on our customer experience.
Why Join Us?
- Flexible Scheduling: Choose shifts that work for your lifestyle.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Professional Growth: Opportunities to advance within the company.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat during evening and weekend hours.
- Resolve product issues and provide detailed technical support to ensure customer satisfaction.
- Maintain accurate and up-to-date records in the CRM database regarding customer interactions.
- Collaborate with the team to improve service protocols and workflow efficiency.
- Assist in inventory management and store operations during peak traffic periods.
- Adhere to company policies and procedures at all times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience preferred but not mandatory.
- Strong computer literacy and typing skills.
- Ability to work evenings, weekends, and holidays as required.
- Excellent verbal communication skills and a friendly demeanor.