Job Description
Are you looking to earn extra cash with a flexible schedule? Apex Solutions Detroit is seeking dedicated Part-Time Customer Service Representatives to join our team immediately. We offer a dynamic work environment where your contributions matter, and we provide comprehensive training for all new hires.
In this role, you will be the face of our brand, ensuring our clients receive top-tier support and assistance. Whether you are looking to supplement your income or start a new career path, we welcome applicants with a positive attitude and a strong work ethic.
Why Join Us?
- Immediate Start: No waiting period – get hired today.
- Flexible Hours: Work around your other commitments.
- Competitive Pay: Earn up to $28.00 per hour based on performance.
- Modern Facilities: Work in a state-of-the-art office in downtown Detroit.
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a professional and courteous manner.
- Process customer transactions and handle complaints or issues efficiently to ensure high satisfaction rates.
- Perform data entry and maintain accurate customer records in our CRM software.
- Collaborate with the sales team to identify cross-selling opportunities.
- Keep the workspace organized and tidy to maintain a professional environment.
- Stay updated on product knowledge to provide accurate information to clients.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic computer proficiency (typing, navigating web browsers, and Microsoft Office Suite).
- Reliable transportation is required.