Job Description
Looking to boost your income with flexible work opportunities? FlexWork Solutions is seeking energetic Part-Time Customer Service Representatives in San Francisco. Perfect for students, freelancers, or anyone seeking supplemental income, this role offers competitive pay and a supportive work environment. Enjoy the flexibility to balance work with your personal schedule while gaining valuable experience in customer relations.
Why Join Us?
• Competitive hourly rates with weekly pay
• Flexible scheduling (evenings/weekends available)
• Paid training and career growth opportunities
• Modern downtown location with easy transit access
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with professionalism
- Process transactions and update customer records
- Collaborate with team members to resolve complex cases
- Maintain accurate documentation of interactions
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings and weekends (15-25 hrs/week)
- Proficient with CRM software and MS Office Suite
- Positive attitude and resilience in high-volume settings
- Valid work authorization and reliable transportation