Job Description
Join our dynamic team at Omaha Solutions Group as a Part-Time Customer Service Representative! We're seeking energetic individuals to deliver exceptional support to our clients in the Omaha metro area. This flexible opportunity offers competitive pay and the chance to grow with a forward-thinking company. If you thrive in fast-paced environments and excel at problem-solving, apply today to start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve technical issues and provide product support
- Document interactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Process transactions and manage customer accounts
- Identify upsell opportunities and promote company services
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent required
- 6 months customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Problem-solving and conflict resolution abilities
- Basic knowledge of CRM systems
- Positive attitude and team-oriented mindset