Job Description
Join Omaha's fastest-growing fintech firm as a Part-Time Customer Service Representative! We're seeking energetic individuals to support our client base while gaining valuable industry experience. This flexible role offers competitive pay, comprehensive training, and growth opportunities within a dynamic team environment. Perfect for students or career changers looking to build foundational skills in a professional setting.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve client inquiries regarding account services and digital tools
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Identify opportunities for process improvements
- Contribute to weekly performance metrics reviews
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving abilities
- Basic proficiency with Microsoft Office Suite
- Customer service or retail experience preferred
- Ability to work flexible shifts including weekends
- Positive attitude with collaborative mindset
- Reliable transportation to downtown Omaha location