Job Description
Join our dynamic team as a Part-Time Customer Service Representative and become the friendly face of Milwaukee Community Services! We're seeking enthusiastic individuals to support our mission of empowering local residents through exceptional service. This flexible role offers perfect work-life balance while building valuable career skills in a supportive environment.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Assist clients with program inquiries and service navigation
- Process registrations and maintain accurate digital records
- Collaborate with cross-functional teams to resolve client issues
- Support community outreach events and promotional activities
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service or administrative experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite
- Ability to work independently and as part of a team
- Positive attitude and problem-solving mindset
- Flexible availability including weekends