Job Description
Join our dynamic team at Global Solutions Inc. as a Part-Time Customer Service Representative! This entry-level role offers flexible hours (20-25 hrs/week) and is perfect for students, recent graduates, or career changers. Enjoy competitive pay, comprehensive training, and a supportive work environment in Columbus's thriving business district. Gain valuable experience in client relations while contributing to our mission of excellence.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions using CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency with MS Office Suite
- Strong verbal and written communication skills
- Ability to work independently and in team settings
- Previous customer service experience preferred
- Flexible availability including weekends