Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Wichita, KS! We're offering immediate hire opportunities with flexible scheduling options. Enjoy competitive pay, comprehensive training, and a supportive work environment. Perfect for students, parents, or anyone seeking work-life balance. No weekends required! Apply today and start your flexible career journey.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM system with 100% accuracy
- Collaborate with support teams to ensure seamless resolution
- Maintain product knowledge through ongoing training modules
- Meet monthly performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Excellent verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Flexible availability (evenings/weekends optional)
- Strong problem-solving abilities