Job Description
Join our growing team as a Part-Time Customer Service Representative! We're hiring immediately for flexible day/evening shifts perfect for students and career changers. Enjoy competitive pay, free parking, and a collaborative downtown Minneapolis environment. No experience required – we provide comprehensive training!
Responsibilities
- Handle inbound customer inquiries via phone and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system
- Meet daily performance metrics
- Collaborate with team on process improvements
- Adhere to company compliance standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible shifts (15-25 hrs/week)
- Customer service mindset
- Reliable internet access for remote options