Job Description
Are you looking for a rewarding part-time opportunity that works around your weekend schedule? Pacific Retail Services is currently seeking motivated Customer Service Associates to join our dynamic team in San Jose, CA. We value flexibility, dedication, and a customer-first approach.
In this role, you will be the face of our brand, ensuring our clients receive top-tier support during high-traffic evening and weekend shifts. We offer a competitive hourly rate, a supportive work environment, and the chance to gain valuable retail and customer service experience.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible weekend and evening shift options
- Employee discounts and referral bonuses
- Opportunity for growth within the company
Responsibilities
- Greet and assist customers with inquiries, product selection, and transactions in a friendly and professional manner.
- Handle customer complaints or issues with patience and empathy, escalating complex problems to the shift supervisor when necessary.
- Operate the point-of-sale (POS) system accurately, processing returns, exchanges, and payments.
- Stock shelves, organize display areas, and maintain a clean and inviting store environment.
- Collaborate with team members to ensure smooth store operations during peak weekend hours.
- Stay updated on product knowledge and store policies to provide accurate information to shoppers.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or retail is preferred but not mandatory.
- Must be available to work weekends (Saturday & Sunday) and evening shifts (e.g., 4:00 PM - 10:00 PM).
- Strong verbal communication skills with the ability to interact professionally with diverse customers.
- Basic computer proficiency and ability to learn new POS systems quickly.
- Reliable transportation and punctuality are essential.