Job Description
Join Our Team as a Part-Time Associate
Are you a student looking for a flexible job that fits around your class schedule? Or are you searching for an evening part-time opportunity to boost your income? We are urgently hiring passionate individuals to join our dynamic team in Columbus, Ohio.
At Horizon Media Partners, we value our employees and offer a supportive environment where you can grow your professional skills while maintaining a healthy work-life balance. We specialize in providing top-tier customer support for a leading industry client.
Why Apply?
- Student Friendly Environment
- Flexible Evening Hours
- Paid Training
- Growth Opportunities
Responsibilities
- Greet and assist customers with inquiries via phone and email in a professional manner.
- Process transactions and maintain accurate customer records.
- Resolve customer issues with patience, empathy, and efficiency.
- Collaborate with the support team to ensure high-quality service delivery.
- Uphold company policies and brand standards during every interaction.
- Identify opportunities to upsell or cross-sell services when appropriate.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to work evenings and weekends as needed.
- Reliable computer and high-speed internet connection.
- Basic typing skills and familiarity with CRM software is a plus.
- Positive attitude and a willingness to learn new processes quickly.