Job Description
Join FlexiCash Solutions and transform your free time into extra income! We're seeking dynamic Part-Time Customer Service Specialists in Dallas, TX to deliver exceptional support while earning competitive hourly wages. Enjoy flexible scheduling, paid training, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income with growth opportunities. Hiring now!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues using CRM systems
- Process orders and provide product information
- Document interactions and maintain accurate records
- Collaborate with team to improve service quality
- Meet performance metrics for resolution times and satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work 20-30 hours/week including weekends
- Basic math and data entry skills
- Positive attitude and resilience in fast-paced settings
- Valid Texas ID or driver's license