Job Description
Join Fresno Community Solutions as a Part-Time Customer Service Associate and kickstart your career in a dynamic, supportive environment. We're seeking enthusiastic individuals to deliver exceptional service to our diverse community while gaining hands-on experience in client relations and administrative support. Perfect for students or career changers looking for flexible hours with growth potential.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Assist with appointment scheduling and data entry using CRM systems
- Manage front desk operations including greeting visitors and directing calls
- Support team with document preparation and filing tasks
- Collaborate with departments to resolve service issues efficiently
- Maintain organized records of customer interactions
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (current students welcome)
- Basic computer proficiency with MS Office Suite
- Strong communication and interpersonal abilities
- Ability to multitask in a fast-paced setting
- Positive attitude with problem-solving mindset
- Reliability and punctuality with flexible availability
- No prior experience required – training provided