Job Description
Join Portland's most vibrant coffee community as a Part-Time Customer Experience Specialist at Urban Brew Coffee Co. We're seeking passionate individuals to create memorable moments for our diverse clientele in the heart of downtown. Enjoy competitive pay, flexible scheduling, and a supportive team environment while showcasing your love for exceptional service and locally roasted coffee. Perfect for students, creatives, or anyone seeking meaningful part-time work in Portland's thriving food scene.
Why You'll Love Working With Us:
• Flexible weekday/weekend shifts
• Employee discounts on premium coffee and pastries
• Opportunity to develop barista skills
• Inclusive, community-focused workplace culture
• Paid training and career advancement paths
Responsibilities
- Deliver exceptional customer service with genuine enthusiasm and product knowledge
- Prepare specialty coffee drinks and artisanal pastries to perfection
- Maintain cleanliness and organization of service areas and equipment
- Operate POS systems efficiently while handling cash and digital payments
- Engage with customers to build loyalty and gather feedback
- Collaborate with team members during peak hours for seamless operations
- Participate in inventory management and stock replenishment
Qualifications
- Minimum 6 months customer service or food service experience
- Ability to work standing for extended periods in a fast-paced environment
- Strong communication skills with diverse customer demographics
- Basic math proficiency for cash handling and inventory tasks
- Flexibility to work mornings, evenings, weekends (20-25 hours/week)
- Food Handler's Certificate (or willingness to obtain)
- Passion for coffee culture and Portland's local business community