Job Description
Join Seattle's fastest-growing artisan coffee chain as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our flagship downtown location. This role offers flexible scheduling (20-25 hrs/week) with competitive pay and a vibrant team environment. Perfect for students, creatives, or anyone seeking work-life balance in the heart of the city.
As a brand ambassador, you'll craft memorable coffee experiences while supporting our mission of sustainable sourcing. Enjoy employee discounts, professional development opportunities, and the chance to work with premium equipment. No prior coffee experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer service with personalized beverage recommendations
- Operate espresso machines and brewing equipment with precision
- Maintain pristine store cleanliness and product presentation standards
- Process POS transactions and handle cash/credit payments accurately
- Support inventory management and stock rotation procedures
- Collaborate with team members to achieve daily operational goals
- Participate in seasonal promotions and community events
Qualifications
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic math and POS system proficiency
- Flexible availability including weekends/holidays
- Food Handler's Permit or willingness to obtain
- Passion for coffee culture and Seattle's local scene