Job Description
Join our dynamic team at Wichita Hospitality Group as an Evening Guest Services Associate! We're seeking friendly, reliable professionals to deliver exceptional guest experiences during evening hours. This flexible role offers weekly pay and is perfect for students, parents, or anyone seeking supplemental income. Enjoy a supportive work environment where your contributions are valued, and gain valuable customer service skills that open doors to future opportunities.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out processes
- Manage reservations and handle billing transactions accurately
- Respond to guest inquiries with professionalism and local knowledge
- Maintain clean, organized lobby and common areas
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues to management
- Process payments and maintain financial records with precision
Qualifications
- High school diploma or equivalent (current students welcome)
- Basic computer proficiency and point-of-sale system experience
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings (3 PM - 11 PM) and weekends
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred
- Reliable transportation and punctuality