Job Description
Join our prestigious Scottsdale hospitality team as an Evening Receptionist and be the first impression for our high-end clientele. We're seeking a polished professional with exceptional communication skills to manage front desk operations during evening hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Scottsdale's entertainment district.
Responsibilities
- Manage guest check-ins/checkouts and reservations with precision
- Handle multi-line phone systems and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with security and housekeeping teams for seamless operations
- Uphold luxury service standards for all guest interactions
- Prepare nightly reports and manage office supplies inventory
Qualifications
- Minimum 2 years receptionist/front desk experience
- Exceptional customer service and conflict resolution skills
- Proficiency with reservation systems (e.g., Opera, ResMagic)
- Ability to work independently during evening shifts (4 PM - 12 AM)
- Professional appearance and polished communication style
- Basic knowledge of hospitality industry standards