Job Description
Join our prestigious hospitality team as an Evening Receptionist where we provide all necessary equipment! Manage our front desk operations during evening hours with confidence using our provided tools. This role offers competitive compensation and a supportive environment for growth. Enjoy complimentary parking and a dynamic workplace near Anaheim's premier attractions.
What We Offer:
- Professional equipment provided (uniform, headset, tablet)
- Comprehensive training program
- Employee discounts on hotel services
- Flexible evening schedule
Responsibilities
- Manage guest check-ins/check-outs using provided PMS system
- Answer multi-line phones professionally with supplied headset
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and security teams via provided radio
- Handle guest inquiries using digital reservation tools
- Maintain organized reception area with supplied supplies
- Resolve guest complaints using established protocols
Qualifications
- High school diploma or equivalent
- 1+ years front desk or customer service experience
- Proficiency with provided tech equipment (tablets, PMS systems)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Professional appearance and demeanor
- Flexible availability for evening shifts