Job Description
Join Oakland Health Alliance's dynamic team as a Night Shift Patient Care Coordinator. We're seeking compassionate professionals to ensure seamless patient experiences during evening hours. This role offers competitive pay, flexible scheduling, and the opportunity to make a real impact in our community. Enjoy a supportive environment with modern facilities and growth opportunities.
Responsibilities
- Coordinate patient admissions and discharges during evening shifts
- Manage electronic health records with precision and confidentiality
- Collaborate with medical teams to prioritize urgent patient needs
- Handle insurance verification and billing inquiries
- Provide exceptional customer service to patients and families
- Maintain accurate documentation and compliance protocols
- Support facility safety and emergency response procedures
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years experience in medical office or patient care setting
- Strong organizational skills with attention to detail
- Ability to work independently and as part of a team
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Excellent communication and conflict resolution abilities
- Flexibility to work evenings and weekends as needed
- Basic knowledge of HIPAA and healthcare regulations