Job Description
Join our award-winning team as a Night Auditor and become the guardian of our guests' comfort after dark. This essential role combines financial precision with exceptional hospitality in a dynamic environment. You'll manage front desk operations during overnight hours while ensuring seamless service for late arrivals and early departures. Enjoy flexible evening schedules, competitive compensation, and opportunities for growth within our luxury hotel brand. Perfect for students, professionals, and night owls seeking meaningful part-time work in San Jose's vibrant hospitality scene.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle payment transactions
- Perform nightly audits of guest accounts and financial records
- Respond to guest inquiries and resolve issues promptly
- Monitor security systems and building access protocols
- Prepare reports for management and maintain accurate documentation
- Coordinate with housekeeping and security teams
Qualifications
- Previous hotel front desk or customer service experience preferred
- Strong attention to detail and numerical accuracy
- Proficient in hotel management software (e.g., Opera, Fidelio)
- Exceptional problem-solving and communication skills
- Ability to work independently with minimal supervision
- Flexible availability including weekends and holidays
- Basic knowledge of accounting/bookkeeping principles
- Valid California driver's license (if required for errands)